Contract signed for a new ticketing solution in Jakarta metropolitan area

ticketing platform PT Jakarta, Indonesia’s transport agency, awarded a consortium led by PT Jatelindo Perkasa Abadi and comprising Thales, Lyko and PT Aino Indonesia an 8-year contract to deploy, operate and maintain a new ticketing platform and a Mobility-as-a-Service (MaaS) solution for the capital, Jakarta. Commuters can expect to start using the integrated solution from August 2022.

Under the contract, the consortium will implement an electronic integrated payment and tariff system for the public transport operators in Jabodetabek, the Jakarta metropolitan area.

Thales will design and develop an integrated payment system that uses an account-based ticketing (ABT) solution for intermodal transport. Passengers using different transport networks will be able to either swipe their smartphones or use contactless travel cards to enter public transport, making their journeys seamless with an enhanced passenger experience.

Using the ABT, public transport passengers can benefit from the smart technology in the JakLingko application that can read a passenger’s profile and propose different fares accordingly. For example, a total of 14 fare categorisations will be available, including students and elderly passenger rates, making travel more equitable for all.

The new system is Jabodetabek is considered a pilot project for payment, fare and route integration systems in Indonesia.

The ticketing platform will be based on Thales modular and scalable Transcity platform that forms the backbone of the system. The French company will work closely with the consortium partners to deliver the project in several phases, including an eight-year operation and maintenance contract. In the first phase of the project, Thales will provide a new QR code ticketing system for fare collection, interfacing the MaaS solution and a mobile application. This system will include enhanced mobility features leading to an “end-to-end ticketing solution” in the final phase enable to handle 5 million transactions daily, where the consortium will migrate the existing card-centric architecture to a full Account Based Ticketing (ABT) one.

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