Jernbaneverket changes passenger information system

06-JernbaneverketNorwegian railway company Jernbaneverket is informing its passengers with a custom text to speech program, based on an employee’s voice, created by Acapela Transport.

In addition to regular Voice Factory development at Acapela, specific evaluation process and transport-domain recordings were made using Acapela Transport’s dedicated tools to perfectly restitute station names and passenger information for an enhanced user-experience.

In partnership with Funkwerk, who won a bid to supply a modern nationwide passenger information system to Jernbaneverket in 2014, 338 train stations will soon be using Acapela voices to deliver real time passenger information: the custom voice for the Norwegian users and an English voice from the Acapela catalogue for the international travelers.

Specific linguistic work was performed to perfectly pronounce Norwegian train station names in both Norwegian and English. Special attention was given to closely restitute them to Norwegian users as well as to make sure that non-Norwegian speaking users would understand the Norwegian names while traveling.

Jernbaneverket was actively involved in the quality process throughout the duration of the project. A specific lexicon tool has been provided by Acapela Transport, to enable Jernbaneverket to add pronunciations of new station names and words, in both languages.


Source: Acapela Group

Photo: Jernbaneverket

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