India: rail safety and customer service, priorities for new Railway Minister

The new Railway Minister Suresh Prabhu announced that said rail safety and customer service would be his priorities. “We have faced lots of challenges in running the railways in the past. We do have potential which has not been properly utilised,” he told reporters after assuming charge.
“The Prime Minister has decided that the condition (of railways) has to change…Our two focus areas will be customer service and railway safety as passenger safety is increasingly becoming an area of concern,” he said.
Prabhu said that the economy is also dependent on railways. Railways are an integrating factor for the economy and, “if we work in this direction we can propel economic growth,” he said.

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