Chiltern Railways passengers can now benefit from seamless Wi-Fi internet access thanks to the collaboration between parent company, Arriva UK Trains, and digital connectivity experts WiFi SPARK, Icomera. The service uses EE’s superfast 4G network. This enables passengers to experience an optimal Wi-Fi connection, regardless of whether they are on the station platform or on the train.
Once the passenger has stepped onto the station, they only have to authenticate once to log onto the free Wi-Fi, and then a “SPARK controller” manages the rest, enabling the customer’s Wi-Fi connection to roam between the station system provided by WiFi SPARK and the on-train Wi-Fi provided by Icomera, using EE 4G connectivity.
When the train approaches a station, the onboard Wi-Fi temporarily hands over to the station Wi-Fi to give the passenger the best connectivity available, saving network costs. Passengers will not experience a loss of connection.
The utmost attention has been given to personal privacy and all data communication between Icomera and WiFi SPARK systems is encrypted using SSL. In addition all Chiltern Railways stations and trains are certified ‘Friendly WiFi’ locations and meet the industry standard for filtering and blocking access to sites containing inappropriate content.