Transport for Wales (TfW) has renewed its partnership with contract management software provider Sypro in a move aimed at improving efficiency and oversight across its infrastructure programmes. The renewed four-year agreement marks the third term of the partnership and will see TfW continue to utilise Sypro’s contract management platform to support its National Delivery Plan.
The software, which provides real-time collaboration and oversight, is intended to help streamline contract management processes across Wales’ rail, bus, and active travel networks. The extended agreement is expected to enhance transparency, reduce risks, minimise delays, and maintain strong governance across TfW’s infrastructure projects.
Since the start of the partnership, Sypro’s platform has supported more than 180 projects in Wales, representing a combined value of over GBP 615 million. Notable initiatives include the Core Valley Lines transformation in 2020, the opening of Bow Street station in 2021, and the delivery of the Cardiff Bus Interchange in June 2024.
“Working with an organisation like TfW is a major vote of confidence – not just in our platform, but in the wider adoption of digital tools that can meaningfully enhance project delivery. In a climate where delays and cost overruns can undermine public trust, our technology helps ensure infrastructure projects stay on track – figuratively and literally. Whether it’s a major build or a routine maintenance contract, supporting public infrastructure and protecting public investments is central to our mission at Sypro,” Simon Hunt, Strategic Account Director at Sypro, said.
TfW and its partners have recorded over 42,000 project-related communications via the platform, facilitating more efficient and transparent delivery. To date, the system has supported 186 TfW users and over 850 collaborators across 35 partner organisations engaged in live construction projects.
Sypro’s software is compatible with a variety of contract formats, including New Engineering Contract (NEC), Joint Contracts Tribunal (JCT), and bespoke agreements. TfW has made use of several NEC forms, including the Engineering and Construction Contract (ECC), Professional Services Contract (PSC), Engineering and Construction Short Contract (ECSC), and Early Contractor Involvement (ECI) stages to strengthen pre-construction planning.
This versatility has enabled consistent contract management support across a diverse range of TfW projects, including track renewals, station refurbishments, and new developments.
“What sets Sypro apart is not only the flexibility of the platform but also the responsive support that comes with it. As part of the National Delivery Plan, our goal is to create a more accessible, sustainable, and efficient transport system for Wales. Achieving that requires timely, coordinated delivery of infrastructure projects – and Sypro’s system plays a crucial role in helping us manage these with clarity and confidence. Its ability to streamline complex processes while providing full project visibility has been a game-changer. We’re excited to continue this partnership as we invest in the future of Wales’ transport network across rail, bus, and active travell,” Andrew Dix, Head of Commercial Infrastructure at Transport for Wales, said.
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