New train crew management system for Norfolk Southern

Norfolk Southern and software company PS Technology have agreed to develop an automated system for phased future deployment throughout Norfolk Southern’s network. The new train crew management and payroll system being developed is expected to boost operating efficiency, lower costs and increase productivity, supporting goals of Norfolk Southern’s strategic plan to improve corporate performance.
“Incorporating PS Technology’s CrewPro software with our operating and data platforms will save costs and streamline Norfolk Southern’s train crew management and payroll processes. When deployed, the system will expand Norfolk Southern’s digital capabilities to enhance interactions with our train crews,” said Fred Ehlers, NS vice president information technology.
The software optimizes train crew assignments by factoring in employees’ work schedules and geographical operating credentials, federal regulations, and labor contract requirements. In addition to crew assignments, CrewPro ultimately will manage payroll, taxi and lodging services, and vacation scheduling for some 11,700 Norfolk Southern transportation employees in train and engine service.


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