Chicago Transit Authority (CTA) has completed more than 80% of the work under the “Refresh & Renew” station improvement programme.
Under the project, 30 rail stations are scheduled to receive extensive improvements, and more than 90 stations slated to receive painting and lighting improvements by the end of this year. USD 3.5 million will be invested for station improvement works on 9 rail routes.
Throughout 2022 crews have been performing extensive improvement work valued at USD 2.1 million. Among the internal and external improvements made at 23 of 28 rail stations cover power washing of entire facility, graffiti removal, re-painting of painted surfaces, installation of brighter and more efficient LED lighting, removal of obstructions from windows for improved natural light and line of sight, repair of facility surfaces such as cracked or crumbling concrete and replacement of outdated and damaged signage.
The project is on track to complete all remaining work by year’s end, which includes the remaining 5 stations receiving extensive improvements, as well as the remaining 17 of 92 stations slated to receive USD 1.4 million in painting and lighting improvements.
“Important and critical investments such as this [station improvements] help ensure that we are good stewards to the communities we serve. Not only does routine maintenance help prolong the life of our facilities for decades to come, it also lends the opportunity to make improvements that create a safer transit environment for both our customers and employees,” CTA President Dorval R. Carter, Jr. said.
The station improvement programme not only improves the customer experience, it is also an investment in CTA employees by providing a safe and comfortable transit experience, key pillars of the recently unveiled “Meeting the Moment: Transforming CTA’s Post-Pandemic Future”, a multi-pronged Action Plan for improving rider experiences to ensure that public transport is the first choice of travel throughout the region.