During the 2018 World Cup, five million passengers used the Moscow public transport system free of charge, with most passengers preferring the metro, the Moscow Central Circle (MCC) and the Monorail.
The metro and the MCC allowed over 600,000 fans to watch various matches at stadiums or fan zones and to quickly and comfortably reach their homes afterwards.
During the World Cup, the metro carried 300,000 more passengers daily, and this compares with the population of Saransk, the smallest Russian city to host the tournament.
Fans from the United Kingdom, Germany and Latvia planned their local trips in the most responsible way, using a special section of the joint transport website most often than all other tourists.
“The city has hosted the World Cup in a worthy manner, and I hope that even more tourists from various cities and countries will come to our wonderful city in the future. And we will use our experience to make their stay here comfortable and safe,” said Deputy Moscow Mayor for Transport, Maxim Liksutov.
The metro upgraded over 60,000 navigation markers and installed over 2,000 temporary signs by popular demand. The Moscow Metro mobile app was translated into seven languages, with over 30,000 foreign visitors uploading it. The joint transport website provides public transport updates in seven languages.
Moscow Transport call centre operators communicated with fans in six languages, handling 2,700 calls from Russia and all over the world.
Regarding the capital’s suburban network, World Cup fans rode on suburban trains of the Central Suburban Passenger Company over 14,000 times. In addition to suburban trains, fans could travel on Moscow public transit for free.
For an entire month, from 14 June to 15 July, Russia hosted the 2018 World Cup. Matches took place in 11 cities at 12 stadiums with a total capacity of over 550,000 people.
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