Thales wins ticketing contract for Taipei Metro

Taipei MetroTaipei Rapid Transit Corporation (TRTC) selected Thales, in partnership with Mitac Information Technology Corp. (Mitac), to deliver an innovative ticketing system for multiple electronic payment for Taipei Metro.

Under the contract, Thales and Mitac will collaborate on a project to design and implement an upgraded Automatic Fare Collection (AFC) system for the Taipei Metro network and retrofit the existing AFC equipment.

“We are proud to maintain a long term partnership with Thales GTS and this project award demonstrates our huge success and winning customer trust on our technology solutions. The next key milestone would be to deliver the project as committed,” Kent Chen, the Vice President of Mitac ​ said.

This project aims to enable multiple electronic payment options across 120 stations at more than 1,500 gates. Taipei Metro has six lines with a total length of 137 km.

The upgraded system will incorporate EMV fare media, including VISA, MasterCard, American Express, and JCB, as well as QR code payment options such as TRTC SJQR and 3rd party QR codes (LinePay Money Transit QR, EasyCard Transit QR, iCash Transit QR).

Currently, the payment options are only a contactless token/ticket purchased at vending machine or ticket office and contactless stored value card (Easycard, iCash and iPass).

The Taipei City Government has implemented a major policy regarding electronic payments, providing daily 2 million passengers transactions with various options for making contactless payments, in addition to the existing stored value card payment solution in order to provide a seamless and convenience travel to enhance passenger experience.

“We are very pleased to collaborate with our long term partner Mitac on this project for the Taipei Mass Rapid Transit in Taiwan. The award of this project has reinforced the position of Thales in the transport market in Taiwan with the support and trust from our long term customer and partner. We look forward to many more achievements and occasions to demonstrate our expertise together in the future,” Jean-Marc Reynaud, the Vice President for Revenue Collection Systems at Thales said.

The project aims to upgrade the gate Electronic Main Module (EMM) and enabling QR and Credit Card payment options on gates along Taipei Metro metro lines.



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