The International Union of Railways (UIC) has awarded Hit Rail B.V. a contract for the provision of its real-time information service which will vastly improve the ability of railway companies to provide high-quality integrated real-time passenger information for all European trains. The contract is awarded to Hit Rail for a period of up to five years.
The Real Time Mobility Data Exchange service (RTMDE) will provide European train travellers will benefit by having accurate information at all times, for an improved travel experience.
The RTMDE service is provided by Hit Rail in Software as a Service (SaaS) mode and leverages cloud technologies that have already been used for eTCD and DRTF, which provide the high level of availability, reliability and scalability required by UIC for RTMDE.
The architecture supporting the service leverages powerful cloud technologies. The technical components of the solution are deployed in a fully virtualised, leading edge, enterprise-grade cloud environment, for a high degree of flexibility in response to varying loads and future changes. RTMDE provides a common and central service to allow all stakeholders to participate in Real Time data exchange with more efficiency and reliability, and at lower costs, than multiple bilateral exchanges.
“After an open call for tenders with a deep analysis of the proposal shared with our members, we are happy that HitRail was chosen to work together on this breakthrough innovation that will give a full door-to-door experience. This also proves UIC’s capacity to deliver common suitable solutions for better railway services to customers,” François Davenne, UIC Director General, said.
UIC RTMDE will become a one-stop-shop providing real-time status active passenger train services, and any possible disruptions occurring during the journey. In doing so, UIC RTMDE provides a path for railways to meet their commitments and obligations, with respect to travel information, arising from the CER Ticketing Roadmap and the EU’s Passenger Rights Regulation PRR.
Using RTMDE, any railway or ticket selling organisation will have access to real-time information regarding all active train services. This will enable organisations to efficiently provide that information to their own travelling customers via their own IT services and travel apps. Travellers will benefit by having accurate information at all times, for an improved travel experience.
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