EFE Trenes de Chile awarded Alstom a maintenance contract for the delivery of signalling systems for the 23 km Santiago – Nos suburban line. The new contract also includes the maintenance of the system’s control centre and has an option for a five-year extension.
Under this agreement Alstom ensure the safe, efficient, and comfortable operation of the train through the integration of onboard systems that enable control, monitoring, communication, and assistance for both operations and passengers, as well as to deal with potential acts of vandalism. Alstom will also supply spare parts to ensure timely repairs, reducing service disruptions for users.
“This contract is a fundamental step toward further improving the reliability and operational continuity of the passenger service between Estación Central and Nos. The renewal of the agreement with Alstom allows us to rely on top-level technology and a strategic partner with in-depth knowledge of the operation, resulting in fewer interruptions and a better, safer, and smoother experience for our passengers,” said Daniel Padilla, Maintenance Engineering Manager at EFE Trenes de Chile.
The partnership, which renews an existing alliance, aims to further reduce potential service disruptions and improve the passenger experience, as well as the reliability of rail operations on the Santiago – Nos suburban line.
“Alstom is proud to renew our longstanding commitment to EFE Trenes and to bring our cutting-edge technology to help improve the passenger experience on this line, which plays a key role in improving mobility for Santiago’s residents”, say Denis Girault, Manager Director of Alstom in Chile.
Currently the service has 22 Alstom X’Trapolis Modular trains, each composed of two cars which have a capacity for 512 passengers.
The Santiago – Nos suburban line runs from Alameda station to Nos, in Santiago’s south metropolitan area, and has been inaugurated in 2017 after 5 years of renovation. The line is part of the 82 km regional line linking Santiago and Rancagua.
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