San Francisco: Clipper Card fare payment system contract extended for Cubic

Cubic Transportation Systems (CTS), a unit of Cubic Corporation, has received a contract extension of up to five years from the Metropolitan Transportation Commission (MTC) for operations and maintenance services supporting the regional Clipper card fare payment system in the San Francisco Bay Area. The extended contract period is from November 2019 to November 2024, and is valued at approximately $25 million per year.

Clipper is used by 22 regional transit operators in the area, including Bay Area Rapid Transit (BART), San Francisco Municipal Railway (Muni), Caltrain, and Sonoma–Marin Area Rail Transit (2017). Clipper currently accounts for more than half of all Bay Area transit trips – approximately 800,000 trips each weekday.

MTC plans to upgrade the Clipper system with new fare technologies, such as mobile payment. Cubic’s contract extension will support Clipper through the transition to the next-generation system. Under the contract, Cubic will continue to support MTC and its regional partners for the Clipper system. Cubic operates the customer call center, Clipper card fulfillment and distribution, technical help desk, retail merchant network and the transit benefits system for employer/employee management of transit subsidies.

Cubic has been providing services to the Metropolitan Transportation Commission under a current ten-year services agreement that began when Cubic, in partnership with MTC, launched the Clipper card system to the Bay Area in 2009.