Hitachi Rail is modernising the Jakarta Metro’s Automatic Fare Collection (AFC) system

Hitachi Rail, in partnership with PT Softorb Technology Indonesia, has won a contract to modernise the Automatic Fare Collection (AFC) system at the 13 stations comprising the first phase of the Jakarta Metro. Passengers will be able to use contactless bank cards, e-wallets and QR code tickets.

The Japanese company Hitachi Rail will modernise the automatic fare collection system on the MRT Jakarta, the metro system in the Indonesian capital, following the award of a contract by the operator PT Mass Rapid Transit Jakarta.

The project covers all 13 stations of the network’s first phase and involves replacing over 200 pieces of equipment used for validating and checking tickets.

Hitachi Rail will carry out the work in partnership with PT Softorb Technology Indonesia.

Bank card, QR code or traditional ticket at the same access gates

One of the main changes will be the expansion of the ways in which passengers can pay for and validate their journey.

The new equipment installed at the gates of the Automatic Fare Collection (AFC) system will be able to accept multiple types of tickets and payment methods.

Passengers will be able to use: The infrastructure will also be connected to a new account-based ticketing system, in which travel entitlements and transactions are managed within a digital account, rather than being stored exclusively on the physical medium used by the passenger.

  • EMV-compatible contactless bank cards;
  • e-wallets based on QR codes;
  • prepaid bank cards;
  • paper tickets;
  • digital tickets with QR codes, displayed on a mobile phone.

This will enable the same system to manage different payment methods and ticket types more easily.

Over 200 devices will be replaced

The contract involves the modernisation of the AFC infrastructure at the 13 existing stations.

Hitachi Rail says that over 200 devices will be replaced, and the new readers installed at the access gates will be capable of processing different types of tickets and payment methods.

The work will be carried out without disrupting the metro’s day-to-day operations.

The aim is to increase operational reliability and efficiency, as well as to simplify passenger access to public transport.

“This contract strengthens our collaboration with MRT Jakarta and underlines our shared commitment to an integrated and seamless fare system. By improving performance and expanding payment options, we are supporting more efficient and passenger-focused transport for Jakarta’s growing number of commuters,” said Gabriel Koe, Hitachi Rail’s head for Taiwan, Indonesia and the Philippines.

Towards an integrated transport system in Jakarta

The modernisation of the fare collection system is not merely about replacing existing equipment.

The new system is designed to enable interoperability and integration with a wider urban transport network, so that different services can use the same digital payment infrastructure in the future.


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