New tariff policy allows RZD to attract additional freight

This year, Russian Railways took 47 decisions within the framework of the tariff corridor which resulted in additional freight volume of 6.1 million tonnes and extra revenues of USD 132.84 million (RUB 7.8 billion), Alexey Shilo, the Director for Commercial Activities at RZD said.
He also noted that for the first time within the framework of the tariff corridor mechanism, decisions have been prepared which are aimed at long-term cooperation with shippers.
This is very important, for example, in order to preserve the transport volume of petroleum products by rail. Alexey Shilo stressed that implementing the principles of customer orientation and flexible tariff policy and coordinating and developing transport and logistics competencies had allowed RZD to achieve significant growth in loading volumes.
The volume of freight loading in 2017 is thus expected to reach 1.258 billion tonnes, 3% more than in the previous year.
“This year was very interesting in that we increased the volume of coal shipments in favourable market conditions on world markets and achieved a record volume of export shipments amounting to almost 193 million tonnes.”
During the current year, freight loading volumes in the II tariff class are expected to increase by 2.8% compared to 2016, while the III tariff class is forecast to come in 1.9% higher.
To simplify access to transport services which handle freight shipped by rail and their payment, the Electronic Trading Platform “Freight Transport” was also launched. “The Platform operates as an aggregator of service offers from all participants in the freight delivery chain. The order is agreed and the payment made in real time. The client monitors all stages of the order’s execution from his own office. The services of the Electronic Trading Platform are used by about 1,700 customers every month,” said Aleksey Shilo.
Another important element in the company’s digital sales channels was the Unified Call Centre for Freight Transport, which started in November 2017. The number of client requests has already exceeded 16,000. The call centre’s efficiency is ensured by its integration into the Electronic Trading Platform “Freight Transport” and the centres for the sale of services, whose system is now being developed on the railway network.

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